InnoVergent Announces New Hire Lindsay Matthews as Client Success Manager
InnoVergent, the Alpharetta based cloud accounting and financial software-consulting firm, is pleased to announce another strategic hire. Lindsay Matthews now serves as the company’s first Client Success Manager.
Lindsay brings a new dimension to InnoVergent’s customer-facing team. With a background in Account Management for the staffing industry, Lindsay boasts over 5 years of experience with strong problem solving, communication and analytical skills.
In this new role, Lindsay will be dedicated to fostering relationships with existing clients. Through periodic and proactive outreach to each of InnoVergent’s customers, she will oversee on-time renewals, upsells, provide value-added services and contribute to overall client satisfaction.
“As continued growth expands our client base, Lindsay’s role will be strategically important to developing our overall client success. I look forward to Lindsay’s interaction with our clients, as she will be a very important member of our growing team,” said InnoVergent CEO Paul Cammisa.
InnoVergent specializes in helping clients assess and implement cloud-based financial, project management and customer relationship management (CRM) applications. Founded in 2006, InnoVergent has completed implementations for organizations across a wide range of industries, with a special focus on software and professional services verticals. InnoVergent’s partners include NetSuite, Intacct, Adaptive Insights (formerly Adaptive Planning) and NetSuite OpenAir. Helping small to medium sized businesses determine and implement the management solutions that will allow them to provide a superior customer experience and attain efficient delivery of products and services is InnoVergent’s primary specialty.