Bullhorn Hires Former Salesforce VP Danielle du Toit as SVP of Global Services
Bullhorn®, the cloud-based CRM provider that puts powerful customer insights at users’ fingertips, today announced that it has hired Danielle du Toit as senior vice president of global services. du Toit brings 15 years of experience in professional services for IT and technology companies to her new role, most recently serving as vice president, professional services America at Salesforce.com. At Bullhorn, du Toit will focus on delivering an excellent customer experience through service delivery, consulting, training, and adoption services. She’ll lead Bullhorn’s team of 75 services professionals and help develop an ecosystem of system integration partners dedicated to customer success.
“I am looking forward to helping our customers achieve their business goals through world-class consultation and service delivery”
du Toit’s move to Bullhorn highlights the company’s continued dedication to customer success. du Toit’s vision for Bullhorn global services is to help customers leverage Bullhorn’s technology to achieve their respective business visions. “I am looking forward to helping our customers achieve their business goals through world-class consultation and service delivery,” said du Toit. “Every customer, regardless of size or focus, deserves a consistent and excellent experience, always.”
du Toit was attracted to Bullhorn as a company for a very specific reason: “Bullhorn’s product is beautiful—truly, the first transformative development in cloud-based CRM in years—and the company’s growth opportunities unlimited, so deciding to lead its professional services group is a logical next step in my career. I’m impressed by Bullhorn’s growth and progression as a company, and once I saw the product, I was convinced. I’m excited to come on board and help strengthen support for Bullhorn’s core staffing and recruiting customers, and the new markets where its CRM product is already gaining traction.”
Before joining Bullhorn, du Toit served in a number of leadership roles at Salesforce. As vice president of professional services America, she owned profit and loss for the company’s professional services organization in the Eastern America region, driving strategy, structure, management, and operations to ensure client success, client retention, and key business and financial metrics. Before that, she was vice president, Global Center of Excellence, working with services leaders, services operations, and regional management to build the tools and processes to enable, guide, and govern the global body of consultants within the services organization and the partner ecosystem. du Toit joined Salesforce through its $2.5 billion acquisition of ExactTarget in 2013.
“Danielle has a passion and drive for customer service and for enabling business growth that’s obvious through her energy and her fantastic track record of helping customers of all sizes and industries grow and thrive,” said Art Papas, Bullhorn’s CEO. “And with such deep domain expertise in SaaS-based CRM, she’s the perfect fit to lead our rapidly-expanding global services business. Danielle truly understands and appreciates that customers are the foundation of everything we do – it’s a rare privilege to work with someone who fundamentally just gets it.”
Since a major investment in 2013 to more closely align its technology with the way people live and work, Bullhorn’s CRM has expanded well beyond its roots in staffing and recruiting. Today, multiple industries are using its solution in place of traditional, horizontal CRM offerings. Bullhorn now has a client base of 10,000 organizations and 350,000 users, and is making further investments in ensuring ongoing success for its clients.
Bullhorn provides cloud-based CRM solutions for companies in service-based industries. Its data capture and customer insight technology puts the most up-to-date and powerful information at users’ fingertips to give them everything they need to win customers and keep them happy. Today, Bullhorn serves more than 10,000 clients and 350,000 users, and its software solutions are used by some of the world’s most prominent services enterprises to help increase sales, improve service delivery, and streamline operations. Headquartered in Boston, the company has offices in St. Louis, London, and Sydney, with 450 employees globally. The company is founder-led and backed by Vista Equity Partners. To learn more, visit www.bullhorn.com or follow @Bullhorn on Twitter.