AkkenCloud Names Jack Walton as Vice President of Customer Success to Support Rapid Growth
AkkenCloud, the staffing and recruiting efficiency improvement specialist, has named Jack Walton as its new Vice President of Customer Success. Walton comes with over 23 years of experience providing critical operational expertise to leverage corporate growth, client satisfaction and retention. At AkkenCloud, Walton will be growing a world-class Customer Success team to support the expansion of the business and customer base. In addition, Jack will be working closely with AkkenCloud’s Customer Success and Account Management teams to delight current and future customers.
Most recently, as the Head of Solutions Design for Infosys McCamish, Jack worked with prospects and clients to identify gaps in their current solutions and translate business needs into a system design and implementation approach. Throughout his software industry career, Jack has also held professional services delivery and account management leadership roles focused on improving client satisfaction. Some of these experiences were EVP/Chief Operating Officer for AQS, SVP of Business Operations for Allenbrook, Vice President Professional Services/General Manager for The Leverage Group, and Chief Operating Officer for Vernon Publishing.
“For over two decades, Jack has continued to help dramatically improve client satisfaction by delivering on client implementation initiatives and driving the continuous implementation of operating and account management best practices,” said Giridhar Akkineni, CEO of Akken, Inc. “Our customers will benefit greatly from his experience and passion for delivering on client commitments.”
“AkkenCloud’s products and services are exceptionally positioned to help staffing and recruiting companies maximize their growth potential,” commented Walton. “I am very excited to have the opportunity to join the extremely talented AkkenCloud team. I look forward to working closely with our current and future clients, further increasing their satisfaction, helping maximize their use of ourstaffing and recruiting platform to enhance their overall workflow efficiency and increasing job placements.”
Since 2005, AkkenCloud™ has helped staffing and recruiting agencies streamline their front and back office workflow enabling them to drive efficiency, increase revenue, and place more candidates. It’s a 100% web based, fully integrated platform that is used by more than 10,000 users worldwide. Please visit http://www.akkencloud.com/success or call 1-866-590-6695 to learn more about AkkenCloud.
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