Bullhorn partners with Kyloe to improve customer experience

Bullhorn, the leading cloud-based CRM provider, has partnered with Kyloe to enhance EMEA-based customers’ use of the Bullhorn system.

Founded by Raymond Pennie, non-executive director at Kamanchi with over 20 years’ experience in the recruitment industry, and former Bullhorn employee Stewart Morgan, Kyloe is a new business and Bullhorn’s first European systems integration partner.

The initial seven-strong Kyloe team will work with new and existing Bullhorn customers across EMEA to ensure users are getting the most out of the Bullhorn platform, so that the many benefits of using the cloud-based CRM system are fully realised. Kyloe will also ensure that third-party apps that integrate with Bullhorn operate seamlessly within the platform.

Pennie, co-founder of Kyloe, comments: “Many Bullhorn customers know about the brilliant features of the platform, but do not fully realise the benefits of these in their daily workflows. Kyloe exists for recruiters and will help them make placements faster, and deliver great customer service.

“In an industry with a high staff turnover rate such as recruitment, it’s important that knowledge of the Bullhorn system isn’t lost as employees leave. With Kyloe, we will develop long-term relationships with clients to ensure that their systems fly,” he adds.

Morgan, who was Bullhorn International’s fourth employee, brings his in-depth knowledge of Bullhorn’s workings from his role as director of pre-sales and professional services and his background in creating recruitment software to the Kyloe team. Pennie, who has previously worked with Manpower and Adecco on large project technology implementation, and is former owner of Kamanchi, will use his experience of handling client projects and improving the use of technology within recruitment to run the client services team.

Peter Linas, international MD of Bullhorn, comments: “Stewart and Raymond have a truly impressive combined knowledge of technology within the recruitment sector, covering not just Bullhorn but also the many pieces of software with which Bullhorn integrates. The partnership with Kyloe is one we’re really excited by, as it will enable us to connect the dots between delivering innovative, best-in-class recruitment software and helping our clients make the most from their investments.”

Kyloe will be showcasing at Bullhorn Live on 21 October 2015 and look forward to speaking to Bullhorn customers more about their services.