What To Expect From Your IT Solutions Partner

With technology playing such a significant role in the Staffing industry, there’s no better time than now to
partner with a service-forward IT Solutions company. Combining temporary staff augmentation with IT services
is a robust offering for clients that need to deploy contract workers quickly. But fulfillment is more than
delivering a loaded laptop to the contractor’s worksite. It’s a series of small tasks and a continuous support
lifeline that keeps a workforce productive from day one.

No matter the position, few temporary workers—especially in today’s work-from-anywhere, digitally
transformed workplaces—can do their jobs without laptop computers. Thus, fulfillment begins by choosing from
a list of brands and models appointed with the appropriate screen size, processor, memory, graphics
capabilities, and drive for the job. For many jobs (and high-level talent), a headset and additional monitors
provide comfort and aid productivity.

IT Solutions companies configure each laptop individually with the most up-to-date and secure operating
systems and software, including word processing, presentation, spreadsheet, graphic design, project
management, communication, and collaboration. Devices also arrive with anti-malware, anti-virus, and tracking
software to help protect against cyberattacks and ultimately save the Staffing firm a lot of money.

Many companies rent devices to Staffing company customers. But a rental model doesn’t work for every
customer, especially on long-term contracts. A more flexible approach allows companies to rent, lease, or
purchase equipment from the fulfillment firm, which also warehouses it as necessary between deployments.

The types of services an IT Solutions company offers can differentiate it from equipment-rental-only companies.
These include:
• Consulting—IT experts can work with Staffing companies and clients to develop processes, templated
equipment configurations, and workflows that streamline fulfillment.
• Deployment—Quickly delivering fully configured devices to contractors requires access to a large device
inventory, buying power to keep inventory up to date, and skilled staff in multiple locations to configure
and sanitize machines on demand.

• Recovery—Efficiently coordinating the pickup of devices from contractors, wiping data off of them, and
performing needed repairs keeps rental and owned inventory robust.
• Security monitoring—Software is only one line of defense against cyberattacks. Some IT companies offer
remote device monitoring to speed time to discovery of security breaches.
• Onsite deployment support—Not every contractor works alone at home. Some work in satellite offices or
remote work hubs. With a more significant concentration of contractors and devices, your IT partner can
provide onsite technical assistance to get the facility up and running fast.
• IT Helpdesk—Temporary staff (think large, short-term projects) can easily overburden a company’s
full-time IT department. Partners with 24/7 support can remove the burden of repetitive requests having
specifically to do with equipment and device software.
• Remote management—Many services, including operating system updates, machine rebooting, and
software troubleshooting, can be handled remotely by experienced IT company technicians.
• Asset lifecycle management—It’s challenging for a company’s full-time IT staff to put machines in and out
of service for a temporary workforce. That’s why IT Solutions companies are the best option for ensuring
that contractor equipment is in peak condition.

The ability to scale a workforce up and down has helped companies address the challenges of a fluid economy
for decades. With technology playing such a significant role in the Staffing industry, there’s no better time than
now to partner with a service-forward IT Solutions company.

Reach out to the Staffing industry experts at SmartSource® to help you craft an efficient and lucrative IT program.

Your Source For Technology Solutions P 800.888.8686 TheSmartSource.com